If an item is damaged but still usable, there is in no charge to the patron. If an item is damaged to the point that it can no longer be circulated, you may be responsible for replacement costs.
Notices of late items and unpaid fees are provided to you as a courtesy. You are responsible for all late fees and lost items charged to your card whether or not a notice was sent to or received by you.
Notices are provided according to the following schedule:
Days After Item Due
1st Notice (Automated telephone call)
2nd Notice (Automated telephone call)
3rd Notice (Automated telephone call)
Billing Notice (Mailed)
Users with late items are notified through an automated telephone messaging system. The system automatically calls users 2 days after their items were due, 5 days after the item was due, and 10 days after the item was due. The automated system will leave messages on answering machines and voice mail systems. Users are responsible for all late items and late fees charged to their account whether or not the automated telephone message was received.