Late Notices
Notices of late materials and unpaid fees are provided to library users as a courtesy. A user is responsible for all late fees and lost items charged to his or her card whether or not a notice was sent to or received by the user. Notices are provided according to the following schedule:
Notice
Days After Item Due
1st Notice (Telephone Call)
2 Days
2nd Notice (Telephone Call)
5 Days
3rd Notice (Telephone Call)
10 Days
Billing Notice (Mailed)
21 Days
Telephone Notices
Users with late items are notified through an automated telephone messaging system. The system automatically calls users 2 days after their items were due, 5 days after the item was due, and 10 days after the item was due. The automated system will leave messages on answering machines and voice mail systems. Users are responsible for all late items and late fees charged to their account whether or not the automated telephone message was received.